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Dispatch Monthly Magazine. Nextel's campaign to stop accidental wireless 911 calls. http://www.911dispatch.com
White County Illinois. An ordinance to adopt penalty guidelines for the abuse of the 911 emergency telephone system within White County, Illinois. http://www.911dispatch.com
Mazerolle, L., D. Rogan, J. Frank, et al. (2003). Managing citizen calls to the police: An assessment of non-emergency call systems. Washington, D.C.: U.S. Department of Justice.
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