Additional Resources

Dispatch Monthly Magazine. Nextel's campaign to stop accidental wireless 911 calls.

White County Illinois. An ordinance to adopt penalty guidelines for the abuse of the 911 emergency telephone system within White County, Illinois.

Mazerolle, L., D. Rogan, J. Frank, et al. (2003). Managing citizen calls to the police: An assessment of non-emergency call systems. Washington, D.C.: U.S. Department of Justice.