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The quality and focus of these submissions vary considerably. With the exception of those submissions selected as winners or finalists, these documents are unedited and are reproduced in the condition in which they were submitted. They may nevertheless contain useful information or may report innovative projects.
Vulnerable Callers Project, Lancashire Constabulary (UK), 2017, Goldstein Award Finalist
Ms. H: Persistent Caller to Police and Ambulance Service, Cleveland Police (Middlesbrough, UK), 2011
Repeat Caller, Cleveland Police (Middlesbrough, UK), 2007
"The Babbler": A Unique Response to a Unique 911 Hang-Up Situation, San Carlos Police Department (California, USA), 2006
San Ysidro Boulevard, San Diego Police Department (California, USA), 1998, Goldstein Award Finalist
Reengineering of 911 Communications, New Orleans Police Department (Louisiana, USA), 1997
911 Abuse, St. Petersburg Police Department (Florida, USA), 1996, Goldstein Award Winner
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