2000 Tilley Awards 

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Winner! Implementation of POP in Lancashire  

Lancashire Constabulary (Lancashire, UK)

Between 1998 and 1999, the Lancashire Constabulary instituted problem-oriented policing (POP) agency wide. Each division and department developed one year and three year plans to deliver POP. As a result, a wide range of interventions provided a policing environment in which community based initiatives could thrive. In crime reduction terms, the Lancashire Constabulary became the country's top performer during 1998/9. The District Audit Office provided an independent evaluation and a statistically reliable analysis was completed on all POP initiatives within one Division. It is argued that the implementation of POP within the Lancashire Constabulary is unique. First, It explicitly articulated the benefits prior to implementation. Second, it affected all individuals within the Force. Third, the implementation was systematic. Fourth, all Divisions and Departments were independently assessed by the District Audit office. Fifth, the process can be linked to enhanced performance. Finally, the essay provides a template for POP implementation, which may benefit other agencies.

Winner! POP Within 2 Area Plymouth 

Devon and Cornwall Constabulary (Exeter, UK)

The evolution of problem solving policing, recent structural developments within 2 Area, Plymouth , and the first 65 problems that were addressed are described in this report. The SARA model has been strictly observed within the organization. First, every employee carries out scanning. Second, newly appointed analysts have enhanced analysis. Third, the response phase has focused on working with partner agencies. Finally, assessment has utilised specified categories of success combined with cost/benefit analysis. Problems are grouped in one of five categories and significant or recurring issues are highlighted. The role of partner agencies and outcomes has been assessed. Each problem was evaluated over three time periods. Results were then amalgamated to calculate the overall results for the Area. The number of incidents has been reduced by 82%, while the number of crimes was reduced by 58%.

Operation Adelphi 

Lancashire Constabulary (Lancashire, UK)

In July 1999, Operation Adelphi was instituted to reduce the number of hotel burglaries being committed in the Blackpool and Fylde area. A small number of offenders were responsible for many of the burglaries and committed large numbers of offences with little or no prospect of detection. Several tactics were employed to reduce burglaries including offender profiling, examining hotel crime trends, disruption practices, encouraging the exchange of information, and providing crime prevention literature. Adelphi reduced hotel burglary substantially.

Operation Encompass 

Staffordshire Police Department (Staffordshire, UK)

Once constructed, the Birmingham Northern Relief Road (BNRR) will be the United Kingdom 's first "tolled motorway." The scheme is controversial because its environmental impact on 27 miles of open countryside and has become the latest major campaign for the protest movement, colloquially known as the "eco-warriors." The tactics employed by environmental protesters have become more sophisticated and dangerous. A multi-agency approach was essential and the three forces involved established a joint planning team to identify and develop relationships with all stakeholders including local resident and protester groups. Liaison officers were appointed and used to develop systematic intelligence lead and harden targets. Protesters allowed police officers would visit their camps as part of their public order-training programme serving to "humanize" people who had traditionally been viewed as distant foes. During two years of operations, there was no loss of life or serious injury, a 100% conviction rate, no civil litigation and massive and unprecedented cost saving for the police service and our "public sector" partners.