Center for Problem-Oriented Policing

Appendix B: Selected Identity Theft Resources

Help for Victims and Others

  • Major credit reporting agencies :
    Equifax, P.O. Box 74021, Atlanta, GA 30374-0241. Phone: 1-800-916-8800.
    Experian (formerly TRW), P.O. Box 8030, Layton, UT 84041-8030. Phone: 1-888-397-3742.
    TransUnion, P.O. Box 390, Springfield, PA 19064. Phone: 1-800-916-8800.
  • To file an identity theft complaint:
    By phone, toll-free: 1-877-ID-THEFT (1-877-438-4338)
    By mail: Identity Theft Clearinghouse, Federal Trade Commission, 600 Pennsylvania Ave. N.W., Washington, DC 20580
  • To opt out of prescreened credit card offers by phone, toll-free: 1-888-5-OPT-OUT

Federal Government Resources

Department of Justice:
FTC: and

Consumer Advocacy

ID Theft Resource Center for Law Enforcement:
Identity Theft Survival Kit:
Privacy Rights Clearinghouse:
Identity Theft Protection Services:

Law Enforcement Consortia

International Association of Financial Crime Investigators:

Useful Documents

"Coping With Identity Theft: What to Do When an Impostor Strikes," by Privacy Rights Clearinghouse (Fact Sheet 17).

"Identity Theft Survival Kit" and "From Victim to Victor: A Step-by-Step Guide for Ending the Nightmare of Identity Theft," by Mari Frank. Available at

"Identity Theft: When Bad Things Happen to Your Good Name," by Federal Trade Commission (September 2002). Phone: 1-877-ID-THEFT. [Full Text ]


Case Planner. Identity Theft Risk Management and Resolution Software for Consumers. Offers extensive help to organize one's case, from risk reduction to resolution of problems should one be victimized. Find it at: