• Center for Problem oriented policing

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Association of Chief Police Officers, (2000). "ACPO Revises Security Systems Policy: Press Release." October 25. London: Association of Chief Police Officers.

Baranzini, R. (2002). Reducing False Alarms: A Systemic Approach. IQ Report 34(6). Washington, D.C.: International City/County Management Association.

Betten, M., and M. Mervosh (2005). "Should Police Respond to Alarms?" Security Management 49(6):166, 168.

Blackstone, E., A. Buck, and S. Hakim (2005). "Evaluation of Alternative Policies To Combat False Emergency Calls." Evaluation and Program Planning 28(2):233–242.

Blackstone, E., S. Hakim, and U. Spiegel (2001). "Congestion in Delivery of Emergency Services in Urban Areas: The Case of Police Response to Burglar Alarms." Working paper. Philadelphia: Center for Competitive Government, Temple University. [Full Text]

——— (2000). "The Schizophrenian Good: The Case of Police Response to Alarms." Unpublished paper, October 24.

British Security Industry Association (2005). Guidelines for the Implementation of the ACPO Requirements for the Reduction of False Holdup Alarms: The 10-Point Plan. Worcester, England: British Security Industry Association. www.bsia.co.uk/pdfs/Form_176.pdf.

Buck, A., S. Hakim, and M. Gaffney (1993). "The Residential Security System/Homeowner's Insurance Discount Connection." Security Dealer (April): 28–33.

Budd, T. (2001). Burglary: Practice Messages From the British Crime Survey. Briefing Note 5/01. London: Home Office Policing and Reducing Crime Unit.

Burien Police Department (2006). Personal communication, December 5, 2006.

Butterfield, F. (2003). "Alarms Without the Burglars Put Strain on Police Budgets." New York Times, January 17, p. A1.

Cahalane, M. (2001). "Reducing False Alarms Has a Price—So Does Response: Is the Real Price Worth Paying?" Security Journal 14(1):31–53.

Catalano, S. (2005). Criminal Victimization, 2004. Washington, D.C.: Bureau of Justice Statistics. [Full Text]

City of Milwaukee (2005). "Police Chief Hegerty To Update Council Members on Alarm Response Policy." Milwaukee (Wisconsin): City of Milwaukee.

Cromwell, P., and J. Olson (2004). Breaking and Entering: Burglars on Burglary. Belmont (California): Thomson/ Wadsworth.

Dallas City Council (2005). Verified Alarm Response Options. www.dallascityhall.com/dallas/eng/council_ briefings/briefings/20051205_alarm.pdf.

False Alarm Reduction Association and the National Burglar & Fire Alarm Association (2000). How To Create an Alarm User Awareness School for Your Municipality. Rockville (Maryland): False Alarm Reduction Association; Silver Spring (Maryland): National Burglar & Fire Alarm Association. [Full Text]

Federal Bureau of Investigation (2004). Crime in the United States, 2003. Washington, D.C.: Federal Bureau of Investigation.

Fernandez, L. (2005). "Fremont, Calif., Police To End Automatic Response to Home Alarms." San Jose Mercury News, February 5, p. 1B.

Forde, D., and R. Hellman (2004). Update to Best Practice Number Three: False Burglar Alarms Since the Formation of the Metro Alarm Office. Memphis (Tennessee): Memphis Shelby Crime Commission. [Full Text]

Fremont Police Department (2006). Personal communication, November 21, 2006.

Gilbertson, T. (2005). "Reducing False Security Alarm Calls for Police Service: A Policy Research Note." Criminal Justice Policy Review 16(4):499–506.

Gill, M., and M. Hemming (2003). The Causes of False Alarms. Leicester (England): Perpetuity Press.

Hakim, S., and E. Blackstone (1997). Securing Home and Business: A Guide to the Electronic Security Industry. Boston: Butterworth-Heinemann.

Hakim, S., G. Rengert, and Y. Shachmurove (2001). "Target Search of Burglars: A Revised Economic Model." Papers in Regional Science 80(2):121–137.

International Association of Chiefs of Police (n.d.)(a). "False Alarm Perspectives."

——— (n.d.)(b). "Response to Mobile Security Alarm Devices."

——— (n.d)(c). "Nonsworn Alarm Responder Guidelines."

——— (2002). "IACP/PSLC Position Paper: Verified Response." Alexandria (Virginia): International Association of Chiefs of Police. [Full Text]

Kanable, R. (2001). "False Alarms: A Call for Law Enforcement, the Alarm Industry, and Citizens." Law Enforcement Technology 28(6):54–56, 58, 60, 62.

LeBeau, J., and K. Vincent (1997). "Mapping It Out: Repeat-Address Burglar Alarms and Burglaries." In D. Weisburd and T. McEwen (eds.), Crime Mapping and Crime Prevention. Crime Prevention Studies, Vol. 8. Monsey, New York: Criminal Justice Press. [Full Text]

Light, J. (2001). "The Effects of Privatization on Public Services: A Historical Evaluation Approach." New Directions for Evaluation 90:25–39.

London Metropolitan Police Service (2006). Personal communication, December 7, 2006.

Los Angeles Police Commission, Alarm Section, Board of Police Commissioners (n.d.). Frequently Asked Questions. Los Angeles: Los Angeles Police Commission. www. lapdonline.org/organization/bpc/commission_ investigation/alarm/alarm_faqs.htm.

Los Angeles Police Department (2005). Two-Alarm Dispatch Status Report, January 2005 to October 2005. Los Angeles: Los Angeles Police Department.

Montgomery County Police Department (2004). False Alarm Reduction. Rockville (Maryland): Montgomery County Police Department.

Mowrey, G. (n.d.). Charlotte-Mecklenburg Police Department False Alarm Reduction, Billing, and Tracking Program. Charlotte (North Carolina): Charlotte-Mecklenburg Police Department.

Mowrey, G., and D. Rice (2004). "Alarm Industry Steps Up To Reduce False Alarms Calls Through Enhanced Call Verification." Police Chief 71(9):14–15.

National Burglar & Fire Alarm Association (2005). Industry StatisticsElectronic Security Industry. www.alarm.org/ stats-industry.html.

National Burglar & Fire Alarm Association and the False Alarm Reduction Association (2001). NBFAA/FARA Model Burglar Alarm Ordinance. Silver Spring (Maryland): National Burglar & Fire Alarm Association; Rockville (Maryland): False Alarm Reduction Association.

Palmer, E., A. Holmes, and C. Hollin (2002). "Investigating Burglars' Decisions: Factors Influencing Target Choice, Method of Entry, Reasons for Offending, Repeat Victimization of a Property, and Victim Awareness." Security Journal 15(1):7–18.

Phoenix Police Department (2000). False Alarm Reduction Plan. Phoenix (Arizona): Phoenix Police Department.

Salem Police Department, Burglar Alarm Task Force (2004). Final Report and Recommendations to the Mayor and City Council. Salem (Oregon): Salem Police Department. [Full Text]

Salt Lake City Police Department (2006). Personal communication, November 30, 2006.

——— (2001). "The False Alarm Solution: Verified Response." Submission for the Herman Goldstein Award for Excellence in Problem-Oriented Policing. [Full Text]

Salt Lake Tribune (2000). "Crying Wolf." March 15, p. A12.

Seattle Police Department (n.d.). False Alarms. Seattle: Seattle Police Department. www.seattle.gov/police/ prevention/Alarms/default.htm.

Security Industry Association (2005). SIA White Paper: Solution to False Alarm Problem. Alexandria (Virginia): Security Industry Association.

Security Sales and Integration (2005). Dallas Approves Verified Response for Businesses. Torrance (California): Security Sales and Integration. www.securitysales.com/t_ci_newsView.cfm?nid=2630.

Spivey, K., and R. Cobb (1997). "Public Safety/Private Sector Working To Solve the Problem." Police Chief 64(6):44–52.

Steckler, C. (Fremont Police Department) (2005). Personal communication, December 13.

Stephens, D. (Charlotte-Mecklenburg Police Department) (2005). Personal communication, December 17.

Werner, S. (Salt Lake City Police Department) (2005). Personal communication, December 15.

White, J. (2002). The False Alarm Problem. Arlington (Texas): Arlington Police Department.

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