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Dispatch Monthly Magazine. Nextels campaign to stop accidental wireless 911 calls. http://www.911dispatch.com
There are a number of Herman Goldstein Award submissions related to 911 systems, which can be accessed through our search system.
White County Illinois. An ordinance to adopt penalty guidelines for the abuse of the 911 emergency telephone system within White County, Illinois. http://www.911dispatch.com
Mazerolle, L., D. Rogan, J. Frank, et al. (2003). Managing citizen calls to the police: An assessment of non-emergency call systems. Washington, D.C.: U.S. Department of Justice. http://www.ncjrs.org/pdffiles1/nij/grants/199060.pdf
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